Frequently Asked Questions
Everything you need to know about finding and caring for your perfect rug.
How do I choose the right rug size for my room?
We recommend measuring your seating or dining area before purchasing. Ideally, all furniture legs should sit on the rug, or at least the front legs for a cohesive look. Check our Size Guide for specific room layouts.
What is your shipping policy?
We offer free standard shipping on all orders over $150 within the contiguous United States. Orders are typically processed within 2-3 business days and delivered within 5-7 business days.
Can I return a rug if it doesn't fit my decor?
Yes, we offer a 30-day return policy. If you are not satisfied with your purchase, you can return the rug in its original condition for a full refund, minus return shipping costs.
How do I clean and maintain my modern rug?
Regular vacuuming without a beater bar is recommended. For spills, blot immediately with a clean, dry cloth. We suggest professional cleaning every 12-18 months to maintain fiber integrity.
Do I need a rug pad?
Yes, we highly recommend using a rug pad. It prevents slipping, protects your flooring, and adds an extra layer of cushioning and insulation, extending the life of your rug.
Are the colors on the website accurate?
We photograph our rugs under natural lighting to ensure color accuracy. However, colors may vary slightly depending on your monitor settings and the lighting conditions in your home.